[clare]

Right? I must be.<br><br>
I had to create a distribution list in my email contacts in Outlook. It's supposed to make things so much easier when you have to send the same email to 16 people. I entered everyone's name and email address. Save and close. The list shows up in my contact list. I tried to send something, got a message that the distribution list wasn't recognized. Why? What did I do wrong? I searched and searched through the help topics. Nothing.

 

[Gingerbread]

Found this, so far, to try:<br><br>
...<br>
noticed that this only occured where no contacts folder existed under<br>
the Outloook Address Book categories.<br><br>
To display the contacts folder go through your Control Panel ....<br><br>
Our DL's then worked fine.<br><br>
I hope this helps you also

 

[Gingerbread]

Ah,<br><br>
This may help you more:<br><br><span style="color:#000080;">The Contacts Database in Outlook has replaced the Personal Address Book as the<br>
preferred place to store custom email addresses. But sometimes it is not<br>
enabled and doesn't work (or show) as an email address book.<br><br>
Enabling Contacts Database As An Email Address Book in Outlook 2003<br><br>
1. click on 'Tools' menu then 'Email Accounts' option - see dialog.<br>
2. click on the 'View or change existing directories or address books' option.<br>
3. click 'Next'.<br>
4. click on the 'Add' button then 'Additional Address Books' option.<br>
5. click 'Next'.<br>
6. click on the 'Outlook Address Book' option.<br>
7. click 'Next'.<br>
8. click on 'Finish' button.<br><br>
9. click on the 'Contacts' tab - see contacts database.<br>
10. right-click on the 'Contacts' option on the left-hand side (under 'My<br>
Contacts').<br>
11. click on the 'Properties' option - see multi-tabbed dialog.<br>
12. click on the 'Outlook Address Book' tab.<br>
13. ensure that the 'Show this folder as an e-mail address book' option is<br>
selected.<br>
14. click OK.<br><br>
Your Contacts database should now be active as an e-mail address book.</span>

 

[clare]

Holy moly...that's nuts!<br><br>
I didn't see an "email accounts" option under the "tools" menu...but when I looked around in there I did find an "address book" option. Once I clicked on that, I got another "tools" option. Clicked on that, it opened up "options." From that, I got "addressing" and there was a way to add "contacts" to the list. Then I had to log off and log back on before it would show up. I did a test with myself as a member of a distribution list and it worked! But man, that's a convoluted way of doing things!

 

[Gingerbread]

True MS BS.<br><br>
I'm glad it's working for you now, though. You'd think, if you can create a Distribution List, the option to actually use it would be enabled.

 

[clare]

That's what I figured, as well! I remember creating a distribution list before (in a different set up) and it working just fine! I couldn't understand why this time was any different!<br><br>
But thank you for your help, very much appreciated! At least it got me looking in the right spot. Plus, it planted the seed that there was something that had to be enabled in order to use it.

 

[Gingerbread]

You're welcome!