I remember why I hate Delta Airlines so much now.

GaReb770 · Oct 19, 2011

I have avoided bags on flights since 9/11 due to the hassle factor. Unfortunately I'm going on Delta early next month from ATL to Ft. Lauderdale for a cruise. I've figured how to get everything into one bag including my suit. So, now I'm simply trying to find out how much the fee is. 
 
Can you simply call Delta? Yes, if you don't mind a 15 to 20 minute wait. And if you try to ask a simple question via their website you have to fill out all sorts of "mandatory" information, the most obscene of which is your "prefix" i.e. Dr., Mr. Ms. Rev or whatever. It should be none of their business but that's not an option. And the music they have while you are on hold is obnoxious and just generally sucks as much as Delta.
 
If the pharmaceutical firm I work at were as arrogant to our customers as Delta is, we wouldn't be in existence.
 
I'm so looking forward to Southwest Airlines coming in to Atlanta effective February, so my April flight to Houston will not include bag fees for my next cruise.

satfix · Oct 19, 2011

Unless I'm missing something - I think I found what you're looking for on their website.
 
50 lbs or less - $25.00
 
over weight (more that 50 pounds)
 
 
<table style="margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;padding-top:3px;padding-right:3px;padding-bottom:3px;padding-left:3px;border-top-width:1px;border-right-width:1px;border-bottom-width:1px;border-left-width:1px;font-size:11px;vertical-align:baseline;border-collapse:collapse;clear:both;font-family:Tahoma, Arial, sans-serif;width:463px;border-top-color:rgb(204,204,204);border-right-color:rgb(204,204,204);border-bottom-color:rgb(204,204,204);border-left-color:rgb(204,204,204);border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-left-style:solid;" width="100%"><thead style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:baseline;"><tr style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:baseline;"><th style="width:35%;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:1px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:top;font-family:Tahoma, Arial, sans-serif;font-weight:bold;background-color:rgb(204,204,204);border-right-color:rgb(204,204,204);border-right-style:solid;text-align:center;">Geographic Region</th>
<th style="width:10%;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:1px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:top;font-family:Tahoma, Arial, sans-serif;font-weight:bold;background-color:rgb(204,204,204);border-right-color:rgb(204,204,204);border-right-style:solid;text-align:center;">Ticket Purchase Date</th>
<th style="width:55%;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:1px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:top;font-family:Tahoma, Arial, sans-serif;font-weight:bold;background-color:rgb(204,204,204);border-right-color:rgb(204,204,204);border-right-style:solid;text-align:center;">Fees 
(Each Way)</th>
</tr></thead><tbody style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:baseline;"><tr style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:baseline;"><td style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:1px;border-right-width:1px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:top;color:rgb(51,51,51);font:normal normal normal 11px/normal Tahoma, Arial, sans-serif;font-family:Tahoma, Arial, sans-serif;border-right-color:rgb(204,204,204);border-right-style:solid;border-top-style:solid;border-top-color:rgb(216,216,216);">Flights within the United States, Canada (including the U.S. Virgin Islands and Puerto Rico)</td>
<td style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:1px;border-right-width:1px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:top;color:rgb(51,51,51);font:normal normal normal 11px/normal Tahoma, Arial, sans-serif;font-family:Tahoma, Arial, sans-serif;border-right-color:rgb(204,204,204);border-right-style:solid;border-top-style:solid;border-top-color:rgb(216,216,216);">Any</td>
<td style="white-space:nowrap;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;border-top-width:1px;border-right-width:1px;border-bottom-width:0px;border-left-width:0px;font-size:11px;vertical-align:top;color:rgb(51,51,51);font:normal normal normal 11px/normal Tahoma, Arial, sans-serif;font-family:Tahoma, Arial, sans-serif;border-right-color:rgb(204,204,204);border-right-style:solid;border-top-style:solid;border-top-color:rgb(216,216,216);">90 USD/CAD for bags weighing 51-70 lbs. 
175 USD/CAD for bags weighing 71-100 lbs. 
Bags exceeding 100 lbs. are not allowed.</td>
</tr></tbody></table> 
is this what you're looking for?

Tech Tee · Oct 19, 2011

You do know, though, that Southwest essentially is a cattle car with wings. 
And, you can't be fat. Or wear pants that are falling down. Or show your midriff. And, probably a whole other bunch of stuff that hasn't hit the news.

GaReb770 · Oct 19, 2011

I can deal with the cattle car with wings. I've flown Southwest from Birmingham with no problems. And I love their customer service compared to Delta. I'm not fat nor do I wear baggy pants. <img alt="wink.gif" src="http://files.kickrunners.com/smilies/wink.gif" style="width:16px;height:16px;"> But I think I figured out a way to avoid the Delta baggage fee. 
 
I can fit everything into my carryon for the cruise except the suit. Delta does not consider a suitbag a "personal item". I'll just wear the darn thing and then change out of it once I'm on the ship.
 
My other fear with checking a bag on Delta is the flight is full for that Saturday morning. I have a healthy fear of Delta deciding to send my bag on a later flight. I simply don't trust Delta when it comes to baggage even if we are paying them for the service.
 
Southwest begins service from Atlanta in February so for my next cruise in April leaving out of Galveston, I'm already set to fly Southwest. And no baggage fees!

jenna · Oct 19, 2011

I have a Delta question... can I gate check a bag that is too big to be a carry on? <img alt="biggrin.gif" class="bbcode_smiley" src="http://files.kickrunners.com/smilies/biggrin.gif"> Perhaps our resident Delta expert can provide some guidance. Richard?

satfix · Oct 19, 2011

<div class="quote-container">Quote:
<div class="quote-block">Originally Posted by jenna <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017030"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border:0px solid;"></a> 
I have a Delta question... can I gate check a bag that is too big to be a carry on? <img alt="biggrin.gif" class="bbcode_smiley" src="http://files.kickrunners.com/smilies/biggrin.gif"> Perhaps our resident Delta expert can provide some guidance. Richard?</div>
</div>
 
IF it is a normal airplane (size wise), then if it fits carry-on it will go on. The gate check comes when it's a qualified carry on and the plane is too small or they are over booked.
 
If you have to take more than carry on- check it through (if it's a direct flight) and just allow for an extra 15 minute delay to get out of the airport

jenna · Oct 19, 2011

<div class="quote-container" data-huddler-embed="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017059" data-huddler-embed-placeholder="false">Quote:
<div class="quote-block">Originally Posted by satfix <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017059"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a> 
IF it is a normal airplane (size wise), then if it fits carry-on it will go on. The gate check comes when it's a qualified carry on and the plane is too small or they are over booked.
 
If you have to take more than carry on- check it through (if it's a direct flight) and just allow for an extra 15 minute delay to get out of the airport
 
 
 
</div>
</div>
 
What if I'm not OK with an extra 15 minutes to get out of the airport??? huh??? huh??? 
I'm wanting to cheat and gate check a bag bigger than carry on. Pull some strings, will ya?

satfix · Oct 19, 2011

<div class="quote-container">Quote:
<div class="quote-block">Originally Posted by jenna <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017084"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border:0px solid;"></a> <div class="quote-container">Quote:
<div class="quote-block">Originally Posted by satfix <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017059"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border:0px solid;"></a> 
IF it is a normal airplane (size wise), then if it fits carry-on it will go on. The gate check comes when it's a qualified carry on and the plane is too small or they are over booked.
 
If you have to take more than carry on- check it through (if it's a direct flight) and just allow for an extra 15 minute delay to get out of the airport
 
 
 
</div>
</div>
 
What if I'm not OK with an extra 15 minutes to get out of the airport??? huh??? huh??? 
I'm wanting to cheat and gate check a bag bigger than carry on. Pull some strings, will ya?</div>
</div>
 
Pack light then - you probably won't need too many clothes anyway.
 
 
I got no strings any longer with Delta (or anyone for that matter!)
 
Ya gotta just learn how to pack! I can pack 6 days of clothes in a carry on bag! Work smart not hard! (good luck and safe travels!)

Tech Tee · Oct 19, 2011

<div class="quote-container" data-huddler-embed="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2016989" data-huddler-embed-placeholder="false">Quote:
<div class="quote-block">Originally Posted by GaReb770 <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2016989"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a> I can deal with the cattle car with wings. I've flown Southwest from Birmingham with no problems. And I love their customer service compared to Delta. I'm not fat nor do I wear baggy pants. " rel="<a href="http://files.kickrunners.com/smilies/wink.gif">http://files.kickrunners.com/smilies/wink.gif</a>"><img alt="wink.gif" src="http://files.kickrunners.com/smilies/wink.gif" style="width:16px;height:16px;"> But I think I figured out a way to avoid the Delta baggage fee. 
 
I can fit everything into my carryon for the cruise except the suit. Delta does not consider a suitbag a "personal item". I'll just wear the darn thing and then change out of it once I'm on the ship.
 
My other fear with checking a bag on Delta is the flight is full for that Saturday morning. I have a healthy fear of Delta deciding to send my bag on a later flight. I simply don't trust Delta when it comes to baggage even if we are paying them for the service.
 
Southwest begins service from Atlanta in February so for my next cruise in April leaving out of Galveston, I'm already set to fly Southwest. And no baggage fees!
</div>
</div>
 
It's a real shame. 25 years ago, I used to think Delta was THE BEST. 
Not anymore.

Tech Tee · Oct 19, 2011

<div class="quote-container" data-huddler-embed="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017087" data-huddler-embed-placeholder="false">Quote:
<div class="quote-block">Originally Posted by satfix <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017087"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a> Ya gotta just learn how to pack! I can pack 6 days of clothes in a carry on bag! Work smart not hard!
</div>
</div>
 
How big is a carry on, by the way? 
I plan on taking a duffel bag and a back pack (book bag style, not big). 
Can I walk on the plane with that, or do I need to check the duffel?

satfix · Oct 19, 2011

<div class="quote-container">Quote:
<div class="quote-block">Originally Posted by Tech Tee <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017090"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border:0px solid;"></a> <div class="quote-container">Quote:
<div class="quote-block">Originally Posted by satfix <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017087"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border:0px solid;"></a> Ya gotta just learn how to pack! I can pack 6 days of clothes in a carry on bag! Work smart not hard!
</div>
</div>
 
How big is a carry on, by the way? 
I plan on taking a duffel bag and a back pack (book bag style, not big). 
Can I walk on the plane with that, or do I need to check the duffel?</div>
</div>
 
I think the maximum length is around 22 or 23 inches... duffel bag would be larger than that so I'm guessing you'll have to check it.

GaReb770 · Oct 19, 2011

Believe me, it hurts to have the feelings I have towards Delta today. I grew up on Delta Airlines and they are almost as much an Atlanta institution as Coke and Georgia Tech. I ALWAYS chose Delta until within the last 10 years or so given a choice, even if the airfare was a little higher. Today unless you fly Delta enough for Medallion or Elite status of some sort, they could care less about customers. I was actually hoping when Delta and Northwest merged that Delta would move its HQ to Minneapolis. Delta has simply forgotten its Monroe, Louisiana and Atlanta roots. 

<div class="quote-container">Quote:
<div class="quote-block">Originally Posted by Tech Tee <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017089"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border-bottom:0px solid;border-left:0px solid;border-top:0px solid;border-right:0px solid;"></a> 
It's a real shame. 25 years ago, I used to think Delta was THE BEST. 
Not anymore.</div>
</div>

satfix · Oct 19, 2011

<div class="quote-container">Quote:
<div class="quote-block">Originally Posted by GaReb770 <a href="/t/75467/i-remember-why-i-hate-delta-airlines-so-much-now#post_2017100"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style="border:0px solid;"></a> 
Believe me, it hurts to have the feelings I have towards Delta today. I grew up on Delta Airlines and they are almost as much an Atlanta institution as Coke and Georgia Tech. I ALWAYS chose Delta until within the last 10 years or so given a choice, even if the airfare was a little higher. Today unless you fly Delta enough for Medallion or Elite status of some sort, they could care less about customers. I was actually hoping when Delta and Northwest merged that Delta would move its HQ to Minneapolis. Delta has simply forgotten its Monroe, Louisiana and Atlanta roots. 

 
</div>
</div>
 
I've been a faithful Delta passenger for about 8 years now - I still have status but have dropped a level each year for the last 2 - I'll be silver next year. That being said, I saw the change in service after the merger with Northwest. I was told that Northwest was known as "NorthWORST" - and now I'm beginning to think that's the case with Delta
 
Now, I only fly when I absolutely have to and just suffer through the experience.. which is really sad.

Tech Tee · Oct 20, 2011

For about a year, I had to fly down to Atlanta every Monday morning, and fly home every Friday afternoon. 
I was almost exclusively Delta (with the occasional Eastern) . Eastern was the pits. Delta was always awesome. I even flew Delta to Japan and Europe sometimes. 
Now, I'm not so sure. 
Boy, those were the days. I could leave the Peachtree Plaza 45 minutes before my flight, drop off the rental, and run through the airport at top speed, and still make the flight. 
That wouldn't happen now. It would take 45 minutes just to get through security. 
I remember one time going through security, asking an agent, then taking off. And I heard the agent yell, "We've got a runner!" I presume she called the gate to tell them I was on my way, because I was the last one on the plane. Well, that happened a few times.

Floridaboiler · Oct 20, 2011

I can honestly say I dont think I have flown since about 2003. I have no clue what the rules are etc.

jcumming · Oct 20, 2011

I'm going to miss Air Tran, but I hope Southwest will battle Delta on the routes I generally travel (mostly BUF-ATL). Early Tuesday mornings I get on the puter and see how much the fares have gone down overnight on Air Tran. If that fare lasts through the day Delta will match it. Delta has more flights than Air Tran on the route so I have to sometimes fly on them, but they are always my second choice.
 
GF has Gold Medallion status...or something like that. I haven't found anything particularly wonderful in the Skyclubs and frankly I'd rather people watch down in the general population.
 
Funny thing is that I just booked Delta to San Antonio in December before I came on here.

airehead · Oct 20, 2011

We just flew airtran and had an amazing flight and customer service. We have also been very lucky with Southwest. 
 
 
Flew US Airways, too. Never again if I have say. Constant nickel and dime from purchase of tickets to flight time.

jenna · Oct 20, 2011

Frontier is my favorite, but I'll typically fly whatever is cheapest at my time slots. 
(Dear Richard, I ain't goin' to the tropics.... layers and layers and layers will be packed.) 
Hi JC!

the kenyan · Oct 20, 2011

DELTADELTADELTA!!! (though they were better before the merge with Northwurst)
 
I'm also losing my Frontier virginity this weekend, but I've heard generally good things. At the very least they're cheap!

jenna · Oct 20, 2011

They're cheap and they're clean. And pretty comfortable as well.

I remember why I hate Delta Airlines so much now.

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