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Discussion Starter · #1 ·
<p>Delta Airlines has a very non-chalant attitude when transporting pets and they have for years.  And for years people have had to deal with rude Delta agents concerning their lost pets Delta had accepted for carriage at an extra fee.  This one just grates a little more on the nerves.</p>
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<p>At first Delta wouldn't even fly the owner to Atlanta to hunt for the dog and the officer paid their own way here.  Delta then told them that someone reported seeing a van coaxing a dog like the missing one into it.  Once the story hit the papers Delta decided to pay for the ticket for the passenger to get to Atlanta.</p>
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<p>Delta should be either banned from transporting animals or made to demonstrate what kind of quality control they have in place to make sure animals do not get out of their cages and die on Atlanta expressways.  I'm so embarrassed Delta is an Atlanta business.</p>
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<p><a href="http://www.ajc.com/news/atlanta/army-officers-dog-lost-794093.html" target="_blank">http://www.ajc.com/news/atlanta/army-officers-dog-lost-794093.html</a></p>
 

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<p>I refused to fly with them years ago. I had my flight delayed because they "forgot" to load half the luggage onto our plane - this was announced by the captain.  We then missed a connecting flight and had wait around for several hours for another.  This was with a cranky 18 mo. old accompanying me.  I went to their service counter (isnt' there some kind of something that if they fuck up, you have to be compensated?) They claimed the flight was delayed for weather.  No apology.  Just "It's not our fault."</p>
 

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<p>Interesting - this might be the "home airline" phenomenon.  I think United totally sucks you know what, and Delta has been okay (if I could fly Virgin Atlantic everywhere, I would)</p>
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<p>In regard to the pet incident, that bites (no pun intended) <span><img alt="sad.gif" src="http://files.kickrunners.com/smilies/sad.gif" style="width:15px;height:15px;"></span>  Digging around, I found this website - sheer numbers reflect badly on Continental, but recent trends say Delta hasn't exactly been doing a great job of late</p>
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<p><a href="http://www.petflight.com/pet-incidents/airlines" target="_blank">http://www.petflight.com/pet-incidents/airlines</a></p>
 

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<p>Delta used to be rated highest for customer satisfaction. Now they are the lowest.</p>
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<p>I fly cheapest every time, and haven't noted Delta to be any better or worse than anybody else except on the BUF-ATL run AirTran flies much newer B-717's or 737's while Delta flies MD-**'s that the Wright Brothers flew near the end of their careers.</p>
 

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Discussion Starter · #7 ·
<p>I used to always schedule my hometown airline even at a higher cost except to the few places they didn't fly.   Now I just look at the lowest price.  I'm simply assume I'm going to be abused at the airport and on the flight so that I can be pleasantly surprised when a flight crew is actually nice and doesn't snarl and foam at the mouth as they pass out the cokes and pretzels/whatever.</p>
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<p>I still haven't made up my mind if I'm flying or driving to OKC this year.</p>
 
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