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Premium Member
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81 Posts
Discussion Starter · #1 ·
Hello Everyone,

Per the latest announcements we will be resetting everyone’s passwords. Shortly you should be receiving an email directing you how to change your password. It will look like this:

Subject: Your new password for *site name*
Dear *username*,

Your password has been reset by an administrator. Your new details are as follows:

Username: *username*

Password: *Randomly generated temp password*

To change your password, please visit this page: *link to password reset edit page from USERCP*

If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

All the best,

Site Name


As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to updated it accordingly.

If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues

We’re sorry for the inconvenience.



The Community Support Team
 

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Registered
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3 Posts
I was unable to reset my password for SauconRunner today. I tried every email I have had for the past 10 years (except my previous employers) and it didn't recognize them. Is there anything I can do to get the email for that changed so I can use the account I've had for years?

Thanks!
 

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Administrator
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29 Posts
The email for your original account is the same as this one, except it's a hotmail account. Have you tried that one?

Kevin
 
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