trash folder - KickRunners.com
 
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#1 of 9 Old 12-08-2010, 11:44 AM - Thead Starter
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I cannot seem to clear private messages from my Trash folder.  I was told they'd automatically delete after a certain time, but this hasn't happened.  I'm obsessive about clearing out old messages that I don't need, so this is really driving me nuts.  Help!

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#2 of 9 Old 12-10-2010, 08:48 AM
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Clare - Let me send a message to the huddler admin and see what they say.

 


Thanks

 

 

Rich

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#3 of 9 Old 12-10-2010, 10:57 AM
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Clare -

 

A new release was just pushed out that should have fixed this - Can you log off of kickrunners, clear your browser cookies - and log back in and then try?

 

If it still doesn't work, can you post your Operating System( Windows, Mac, etc) and browswer (IE7, Firefox, Safari, etc...)

 


thanks

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#4 of 9 Old 12-15-2010, 06:24 AM - Thead Starter
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Still doesn't work.  There's just no option to delete the messages.  I can select one or all, but that's it.

 

I'm using Windows with Internet Explorer 8.

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#5 of 9 Old 12-17-2010, 06:44 AM
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Clare:

Apparently it's a bug in the software - the IT group is working on it but I don't have an ETA on completion. I apologize for the inconvenience. Hopefully, it'll be resolved shortly

 

 

Thanks

 

 

Rich

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#6 of 9 Old 12-17-2010, 09:26 AM - Thead Starter
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Thanks, Rich.  If there's a way you could go in as an Admin and clean out the folder, I've no issue with that.  There's nothing in there I need to keep.

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#7 of 9 Old 12-17-2010, 10:55 AM
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Clare - I can't - but I'll ask the IT Group to do it.

 

 

Thanks

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#8 of 9 Old 12-17-2010, 12:17 PM
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Clare - I'm sorry. I can't get it done for you.

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#9 of 9 Old 01-07-2011, 10:00 AM - Thead Starter
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Thanks for looking into it for me!

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